We provide a 12 months return to base warranty. This covers repair of the machine, labour, parts and replacement where necessary. It does not cover postage costs for repairs.
The warranty does not cover any software problems including damage by viruses or malware or the operating system failing. In the case of any software related problems we will do our best to help you but will not be responsible for repairing the machine.
The warranty can be voided if the item is tampered with by another individual or company who are not from our team without our consent.
The buyer is responsible for ensuring any games they own or purchase are suitable for the computer, we do not take any responsibility of any games that are not compatible as we don't test our computers with games.
We do not take any responsibility for any damage which you have caused to the computer.Your warranty will be voided if it is tampered by a third party.
From the date of purchase you have 30 days for a refund, after 30 days you will only have 2 options REPAIR or Replacement (replacement is only valid if the technician can not repair the PC).